FAQ

 
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Returns

I gladly accept returns as noted below.

  • Contact me within: 7 days of delivery

  • Ship items back within: 14 days of delivery

  • I don't accept exchanges or cancellations

  • No returns on custom or personalized orders

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Any orders returned as unclaimed will be refunded for the cost of the item(s). Shipping charges are non-refundable. Damaged or used items will not be refunded.

No returns allowed after 14 days of receiving your order (some exclusions may apply).


Questions about your order?

Please contact me at (603) 783-9015 if you have any problems with your order. You can also email me by going to Contact.


How do I care my new bowl?

Clean using a mild dish soap. Drip dry or dry with towel. Do not place in dishwasher, microwave or oven.


Privacy

Canterbury Turnings does not collect credit card information. Buyer names and contact info is not shared with anyone else for any reason.


How do I ask a question?

Go to Contact